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FIT5086 ORGANISATIONAL INFORMATICS 2024
Assignment 3: Ol in Context: ORGANISATIONAL CASE STUDY
INTRODUCTION TO THE CASE STUDY
CONTEXT: ORGANISATIONAL TRANSFORMATION WITH AI TECHNOLOGIES
Over the past 18 months Al, and generative Al in particular, has emerged as a radical game changer for all organisations. Machine learning, data analytics and other Al technologies are reshaping the way organisations go about their business and are profoundling reshaping organisational processes, structures and systems (Faraj, Pachidi & Sayegh, 2018).
The fundamental nature of Al technologies are also raising deep ethical questions about organisational responsibility in their design, development and deployment. Australia, like many other countries, is looking into what regulatory guardrails are needed to support safe and responsible Al innovation and adequately manage their risks and negative impacts on individuals, communities and societies (DISR, 2023). With the European Union's Al Act coming into force on 1 August 2024 and being fully applicable from 2 August 2026, organisations have two years to put in place the systems for risk assessment, compliance with accountability and transparency requirements, and other oversight and monitoring mechanisms (Blackman & Wasiliu-Feltes, 2024; Nicoud, 2024; Wade & Yokoi, 2024).
For your Case Study we are asking you to explore your organisation in depth to understand how it is looking to leverage Al technologies and manage the associated digital transformation.
We want you to apply an Ol perspective to analyse how your chosen organisation is approaching Al innovation, and what that means in terms of structural changes and/or the development of new products, services, practices and processes.
Finally we want you to consider an aspect of organisational innovation from the perspective of complexity, and to suggest, based on your research, ways that models or theories introduced through the Ol unit can contribute to Al-driven organisational innovation and transformation.