INFOSYS 220 ASSIGNMENT 2

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INFOSYS 220 ASSIGNMENT 2

REQUIREMENT MODELLING

Semester 2 2024 Individual Assignment

ASSIGNMENT TASKS

BACKGROUND

Your business case has been accepted, and the project is moving forward into the next phase of the SDLC. In the first phase, you conducted preliminary investigations, performed a series of facts and findings, and deployed techniques for elicitation. The requirements listed below document business requirements, processes, assumptions, and constraints. Complete this assignment using the given requirement sets and complete the tasks as listed. You are a business analyst for this project and are tasked to prepare the ‘Requirement Package’ .

Below are the notes taken while fact-finding during the planning phase. These are organised to capture the generic requirements that will apply for any combination of partnerships formed between ECS and one or more businesses from the listed industries using Webbie webportal with customisation to suit each given partnership. Please provide a new system name for your submission.

It has been finalised that there are 4 key modules to be incorporated for  with the following:

1.   End User Module: Front-end user designed to streamline user-related functions for user engagement. In this case, the end user is not part of the business.

2.   Business Module:  authoring section (chosen industry/business; this is functions for businesses to handle all the basic services for their business-as-usual operations. E.g. content authoring, knowledge base management.

3.   Management Module: administration and support section  (ECS); ECS primarily undertakes this module as a product owner with their staff to handle operations and management of the web portal modules.

4.   Application and Delivery Module: Business applications (External businesses/systems); this involves any other external businesses or systems that integrate with the web portal. eMissions, ESL, Payroll system, CRM, Pharmaceutical Schedule, Te Puna.

Analyse the given information to fulfil the tasks assigned within the analysis phase (in no particular order):

a.   Role-based access control (RBAC) is adopted for Webbie. This is a policy-neutral access control mechanism defined around roles and privileges. The components of RBAC, such as role permissions, user-role and role-role relations, make it simple to perform user assignments. In web portal systems, role-based access control (RBAC) or role-based security is an approach to restricting system access to authorized users.  RBAC  is  managed  by  ECS staff and this  user membership function is apart of the standard setup with ongoing support built in for the web portal.

b.   Sign-up  is the  authentication and  identification component of the web  portal. The sign-up feature allows new users to create an account and gain access to the system’s services. It provides a secure, user-friendly process to ensure a smooth onboarding experience. Customer loyalty points system is a component available to be incorporated if needed. Options to loyalty rewards programme during their first sign-up or later.

c.    Multi-tiered Access Control  List (ACL) is required to host the multiple types of membership chart for Webbie. Key roles are members, visitors, staff (ECS), business owners and testers:

i.       End-user: Guest or Registered members

ii.      Staff: All staff with dedicated roles (e.g. systems admin, IT support, data analysts)

iii.       Business/Corporate Owner: Product owner, Lead, Champion

iv.       External Contractor: Testers in development and live environment

d.   Webbie has standard services that the partnership can customise. These include:

i.      Content Authoring,

ii.       User sign-up,

iii.      AI Chatbot for Q&A,

iv.       Daily posts, Live events,

v.       Marketplace with POS

vi.       Knowledge Library and Reporting,

vii.      Search engine.

Additional services can be added as an ad-hoc request, including full stack development and testing.

e.   Content authoring builds into the knowledge library. E.g. AI Chatbot Q&A is one of the services that is shared between User and Business users. This is a service that allows members to ask questions that will be answered by business owners and allocated to relevant topics.

f.    ECS used large language models (LLMs) with their proprietary data, fine-tuning the model with their private data and using the customized LLM asa knowledge base. This is supported by ECS staff for all web portal services with AI capabilities.

g.   Webbie is the platform and will allow full customisation of businesses or industries to design user  journey to match the business   requirement.  Targeting a one system  that  fits all businesses/industries to allow ease of use without compromising the user experience (UX). System administration will be available to grant access for all users.

h.   Business owners are given different access roles. Business owners can request new services to be added to each module. All additional services with new functions will need to be developed and tested before it is launched for the business partnership. Testing is high priority and User Acceptance Testing (UAT) is the final phase in the software testing process where the actual users test the system to ensure it can handle required tasks according to specifications. Testers will run unit testing  to  confirm  its  functionality. Testers will perform tests to ensure  the business requirements and specifications provided during the request for new service are met. The need to validate that the new function works as expected in real-world scenarios and conditions is a priority.

i.    Content for Webbie is created in the corporate module. Business owner will add new content, update and remove content as required. All content will be stored in the content repository within the Corporate module. Scalable database and security settings will be deployed.

j.    Search  function is one of the highlights of Webbie. Search can be done using free text or keyword using predefined categories. Search service can be customised to suit the content and industry/business.

k.   Webbie allows guest access on basic services. Members will have additional functions available according to its membership type. (*you can list of appropriate services to suit your chosen industry)

l.    Live events and webinars are one of the services in Webbie. These services are only available for registered members. Members will enrol into these events to participate.

m.  Staff from ECS will manage the application and development module. This includes adding new services and providing new updates. ECS will continue creating new services to keep Webbie up to date. Staff from ECS also maintain the data warehouse and content server.

n.   Webbie is available on standard web browsers, portable tablet and smartphones. Webbie+ is the app available on Android and iOS devices.

o.   Customization: members can personalise their dashboard on Webbie and Webbie+. This is one of the UX feature of the web portal. Personalisation can be by selecting from the library of themes, options of colours as well as design your own logos and patterns.

p.   Membership: Signing  up will need a valid email address and/or a phone  number. Activation code will be sent to validate email. Option to sign up loyalty is made available at registration or to join  later.  System  administrator  is  a  role  under  staff  that  will  manage  membership, allocation of platforms

q.   AI Chatbot for Q&A platform is a service available to all members to post questions by topics. Business owners will be assigned to answer questions posted. Q&A feature has a choice of two: performed by enabling the AI Chatbot or via real-time video conference/call.

r.    A unique request number will be issued for each new service request from a business owner. All requests will be reviewed, and if approved will be developed and tested.  Business owners can request new services to be commissioned. A notification with unique request number will be emailed with a comment.

s.    ECS has contracted test analysts from Comet Inc. for all the testing work for Webbie. Testers are secondedto ECS as are in charged of all testing work required for all services within each platform before the launch date or go-live. Testing is rank high priority for quality assurance of all services.

t.    Development of all services in Webbie will have a test and a live  environment. Test environment is a shadow and  mirrors every  live environment. This is also  used as a quick backup to allow any replication to be carried out if needed.

u.   Tester will test and each test will need a report generated to show the  results. Scheduling of tests by testers needs to be approved by the business owner before it can proceed.   Each test will generate report when it is run or completed.

v.   Content uploaded by members will be verified before it is successfully published.

w.  Content is restricted to 2Gb per upload for members. Corporate members will have a 5Gb limit.

x.    Loyalty points cannot be purchased nor transferred between members. Points will expire after 12 months.

y.   Some services are available to all members including guests while some are only available to registered  members. Online chatting is a service available to member and visitors. Only members can upload and download files. Visitor can only use the chat  feature for text.

Important: Avoid modelling signup or login for user as these are not regarded as key function of a web portal but a requirement for authentication and identification of users.

You should use the assignment template provided for this assignment. You can download the template from Canvas.

TASKS

1.   Requirements Definition Report (28 marks)

You are required to prepare a requirements definition report by:

a.   Re-writing the system  requirements (above) to meet the  requirements definition format.

b.   Re-organise  the   re-written  system   requirements  into  functional   (FR)  and  non- functional requirements (NFR).

2. User Story (12 marks)

Using the format of a user story, pick 2 out of 3 (of the actor options below) and prepare a set of user stories (i.e. at least 3 for each actor selected):

a.   Member

b.   Business owner, and

c.    ECS staff.

“As a <role>, I want/need to<goal/desire> so that /in order to<benefit>”

NOTE: you are expected to create at least 3 separate user stories for EACH of the 2 chosen actors.

3. Use Case Model (50 marks)

a.   Draw a Use Case Model from your Requirements Definition Report.

●    Model functional requirements (FR) only.

●   Only model use cases with actors.

b.   Insert your use case model into the correct section in the template. Your model must be clearly legible – please also include a link to the original UCM if created on Draw.io

4.   Use Case Documentation (30 marks)

a.   Write the use case documentation for one main use case from your model from Task 3. Your documentation is expected to be detailed and well thought-out.

5.   Activity Diagrams (30 marks)

a.   Draw an activity diagram to demonstrate the process for the use case documented in Task 4.

●    If your use case includes many branching activities, focus on the main activity.

b.   Insert your activity diagram into the correct section  in the template. Your diagram must be clearly legible.

Notes:

●    Mark penalties will be incurred for failure to meet submission requirements.

THE BIGGER PICTURE

Assignment 1 is the first of several assignments based on the given case scenario. The overall task is to prepare a business case of a portal and present it in favour of your portal to be accepted and initiated. This is a part of the planning phase. This assignment will allow you to experience the key activities required to achieve preliminary investigations required. To simplify the task (by limiting the scope), we have asked each student to prioritise, justify and choose from the given areas and come up with a specialisation that satisfies the needs of that area. Your project scope should include the given requirements to provide the information necessary to plan, analyse, and design a full- featured system. This occurs in the Group Assignment.

Assignment 2: This simulate of part of the analysis phase. You will explore an area of the project by modelling relevant users’ requirements and relevant processes. The use of modelling tools will help you better understand what type of solution is needed to satisfy the business problem.

Group Assignment Proposal: You will form groups of 5 with people from the same lab to work on a proposal for a solution (system) for the targeted scope from the given Case Scenario. You can combine your Assignment 1 and 2 ideas and decide which of the group members’ ideas would be most interesting to continue working on. You will submit your system’s proposal and  plans for approval before continuing.

Group Assignment Final Deliverable: You will design and produce a prototype for the proposed solution. You will be required to complete reports, models, and diagrams to develop, validate, and document your solution’s prototype.

Presentation:  You  will  present  your  solution  to  your  classmates  and  several  staff   members. Presentations take place in week 11 in your lab during your lab time.

CHANGE HISTORY

2024-07-18: First draft  2024-07-31: Final draft 2024-08-2: Proofing

2024-08-5: Released

GLOSSARY:

1. Te Puna is a digital repository and management system that stores and provides access to a wide range of cultural and heritage information and resources. etc.

2. Pharmaceutical Schedule is the pharmaceutical  list in New Zealand. This list, managed by PHARMAC (the Pharmaceutical Management Agency), details the medicines and medical devices that are subsidized by the New Zealand government

3. eMissions is  the system  used by the  Ministry for the  Environment in  New Zealand. This system manages and reports greenhouse gas emissions and other environmental data.

4. Education  Sector  Logon (ESL) is the  system used by the  Ministry of Education in New Zealand. This system provides secure access to various  online  education  services  and applications used by schools, teachers, and other educational institutions.

MARK ALLOCATION AND GUIDE

Task	Marking criterion	Mark allocated
1. Requirements Definition Report	● Requirements  definition  report is  well  written and provided	28
2. User Stories	● User stories are prepared well and correctly	12
3. Use Case Model	Consistency with the given scope. ● No extra UC(s) / actors / elements present For each main use case: ● Actor(s) presented ● Use case(s) presented ● Correct relationships used	25
	Technical correctness,e.g. ● System boundary present ● System well named ● Correct UML 2.0 notation used ● Generalisation used correctly ● Legible Model presented	25
4. Use Case Documentation	Overall   quality considering   if   a   decent,   thoughtful attempt has been made. ● Header section (no errors or inconsistencies) ● Detail/thoughtfulness of steps ● Flow and logic	30
5. Activity Diagram	Overall technical correctness ● Consistent with use case documentation ● Modelling rules  followed, e.g. correct use of notation ● Legible Diagram presented	30

Mark penalties will be incurred for failure to meet submission requirements.