ISYS1000 Introduction to Business Information Systems

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Introduction to Business Information Systems (ISYS1000)

Semester 1/Trimester 1A, 2025
Assessment 2: Business Technology Case Study (35%)

This assignment consists of two parts: Part A: Conduct research (Individual submission) and Part B: (Presentation).

Part A: AI-Assisted Comparative Research (Individual) 15% of the total grade

In this task, you will analyse how IT/IS solutions are applied in different industries. The goal is to compare their implementations, evaluate the benefits, and discuss ethical and social considerations.

For this part you are required to conduct research using AI tools ChatGPT, MS Copilot, or Perplexity to enhance your research process. Use these tools to:

• Brainstorm industry challenges.
• Identify IT/IS solutions relevant to your selected business functions in both industries
• Explore benefits, ethical and social concerns

Each group member must select one key business function for each industry (e.g., fraud detection in banking and patient data management in healthcare). These functions should rely on IT/IS for improved efficiency and decision-making.

Recording your research

Use the Part A: AI Research Log to document your AI-assisted research.

NOTE: Each group member must submit their own completed log.

You are required to complete the following four sections in your log:

• Industry Challenges
• IT/IS Solutions
• Benefits – Business value
• Legal (Security/Privacy) and Ethical/Social Concerns

You must include the following:

1. AI Prompt Used – The exact query you entered into the AI tool
2. AI Response (Screenshot) – Include a screenshot (at least one per section) as evidence of your AI use.
3. Evaluation – Reflect on the accuracy, usefulness, and credibility of the AI-generated content. You must verify at least two key claims across your log using academic sources, industry reports, or case studies to ensure accuracy and credibility.
4. Modification/Use and Final Output – How you used or adapted the AI output. Reference thesources you used to support or correct the AI-generated  information. Then include the final version of your write-up.
5. Rationale for Modification – Explain why you changed or refined the AI-generated content.

Reflection (Approx. 100–150 words each)

1. Reflect on your use of generative AI tools (e.g., ChatGPT, Copilot, Perplexity) in this assignment. How useful or effective were these tools in helping you complete your work and understand the topics? How did they influence your research approach, your confidence in learning, and your understanding of responsible academic practices (e.g., verifying sources, avoiding overreliance)? You may also consider how AI supported or challenged your thinking during the task.
2. Looking ahead, how might you use AI tools differently in future assignments, and what is the ongoing value of engaging with lecturers and university classes alongside these tools? You might reflect on strategies you would adopt to make AI use more effective, and why human support (e.g., instructor guidance, feedback, and class discussions) remains important even with access to AI.

Example log entry:

Step
 What to record
 Example
1. AI Prompt Used
 Record the exact prompt/query used in Gen AI tools like ChatGPT, Copilot, or Perplexity.
 “Compare how AI is used in healthcare and banking, especially in patient data management and fraud detection.”
2. AI Response
 Screenshot the AI-generated content. Focus on key claims, definitions, comparisons, or explanations.
 Screenshot showing a ChatGPT output discussing how AI is used differently in fraud detection vs. patient record automation.
3. Evaluation
 Reflect on the accuracy, usefulness, and credibility of the response. What made you trust or doubt the information?
 “The AI explanation matched what I read on IBM’s website about Safer Payments, but the claim about AI eliminating all manual data entry in healthcare was an exaggeration.”
4. Modification/Use and Final Output
Explain how you used or adapted the AI response in your own writing and where you found external sources to verify or clarify.
“I reworded the AI explanation and added a citation from Epic EHR’s case study to support the claim. I also removed generalisations the AI made.”
Final Output Used:
“AI tools are widely used in fraud detection in banking to identify unusual patterns in transaction data. In contrast, healthcare relies mainly on AI to assist with patient record management. However, full automation remains limited due to data quality and regulatory issues (Epic Systems 2023; IBM 2022).”
5. Rationale for Modification
 Explain why the modification was needed.
 “The rewording was needed to align the correct claim supported by the EHR’s reference.”

Submission: Please refer to the AI Research Log below.
Part A: AI Research Log

Name and student ID:
Name of Lecturer:
Institution / Location:
 <Curtin Bentley/FO/Malaysia/Mauritius/Sri Lanka>
Year / Study Period:
 <Semester 1/Trimester1A>

Section Title
AI Prompt Used
AI Response (Screenshot)
Evaluation (Include verification of claims)
Modification/Use (Cite sources used)
Rationale for Modification

Part A Marking Guide [15%]

Criteria
 Marks
 Description
Use of Gen AI Tools and Documentation
 20%
 Demonstrates comprehensive, ethical, and purposeful use of Gen AI tools (e.g., ChatGPT, Copilot, Perplexity) across all four required sections: Industry Challenges, IT/IS Solutions, Benefits, and Legal/Ethical/Social Considerations. Clearly follows the 5-step Gen AI framework: records prompts, logs AI responses, evaluates the usefulness or limitations of the output, and explains how the content was modified or integrated into the final analysis.Includes relevant screenshots. Shows thoughtful engagement with the tools and awareness of their capabilities, limitations, and appropriate academic use.
Critical Evaluation of AI Output
 20%
 Demonstrates the ability to critically assess the accuracy, relevance, and credibility of AI-generated content. Identifies issues such as oversimplification, bias, or hallucinated claims, and explains how these were addressed (e.g., through follow up prompts, independent research, or omission). The evaluation reflects strong digital discernment and responsible academic practice.
Verification of Claims & Referencing
 20%
 Verifies at least two key claims generated or inspired by Gen AI using credible academic or industry sources. Clearly links the verified claims to the final analysis. Demonstrates evidence of independent research, critical source selection, and correct use of the Chicago 17th Author-Date referencing style. Reflects academic integrity and ethical information use. 
Comparative Analysis
 20%
 Provides a structured and insightful comparison within each of the four sections: Industry Challenges, IT/IS Solutions, Benefits, and Legal/Ethical/Social Concerns. For each section, the final write-up demonstrates a clear comparison of how the selected IT/IS solution is applied across different business functions, contexts, or sectors. Clearly explains the business functions involved, highlighting key similarities, differences, and the value or benefits created in each context. Identifies and discusses at least one ethical or social issue per industry. Demonstrates applied understanding of business information systems in real-world settings through critical analysis. Reflects thoughtful integration of Generative AI tools (e.g., ChatGPT, Copilot, Perplexity) throughout the research process — including brainstorming, evaluation of AI-generated content, and justification for modifications made — supported by verified academic or industry sources.
Reflection
 20%
 Demonstrates meaningful personal reflection on the learning experience. Clearly responds to the two reflection questions, showing awareness of how AI tools influenced their approach to research, learning confidence, and understanding of academic integrity. Provides thoughtful insight into the continued value of human instructors and university learning environments, even in an AI-assisted context. Reflections are authentic, well-articulated, and show self-awareness.

Part B: CBV with IT Presentation (Group) 20% of the total grade

NOTE: In-person Presentation during scheduled tutorial sessions. All members should present their part. No online presentations unless you have a valid reason.

As a group (3–4 members), select a local SME business that has recently adopted an information system solution to address a challenge in their business process or optimise their business operations.

Your task is to investigate how the chosen organisation has utilised specific Information Technology/Information Systems (IT/IS) solutions to enhance its business process efficiency and/or competitive advantage.

Using the Creating Business Value with IT (CBVwIT) framework, develop a detailed case study presentation addressing the following steps:

1. Identify the Specific Business Problem(s)
    • Identify the specific business problems your chosen organisation needs(ed) to address.
    • Explain the problems using competitive forces and value chain.
2. Determine Business Strategy & Processes
    • Determine the desired business strategy and the business processes needed to create business value.
    • Describe the strategic direction the organisation decided upon to address the identified problems and the specific actions required to achieve it.
3. Recommend Specific Information Systems
    • Identify the information systems (IS) that support the organisation’s strategic plan.
    • Explain how these systems will help address the business problems and support the business strategy and processes.
4. Determine ICT Infrastructure Requirements
    • Establish the ICT (Information and Communication Technology) infrastructure to implement the proposed information system.
    • Describe the support and resources needed to support the strategic plan properly.

Presentation duration: 15 - 20 minutes, followed by 5 – 10 minutes of Q&A during your scheduled tutorial session.

Submission: Submit your presentation slides by 18:00 of your presentation day.

Note to Students: This is a presentation-only assessment, so it is crucial to present your content well since there are no other content submissions. You can include explanatory notes, or detailed speaker notes in the speaker notes section of each slide to ensure all points are covered during the presentation and to enhance clarity and ensure comprehensive coverage of the assignment requirements.

Part B Presentation Cover slides

Team members’ names and student ID:
 <Listed in the order you will present>
Name of Lecturer/Instructor:
Institution / Location:
 <Curtin Bentley/FO/Malaysia/Mauritius/Sri Lanka>
Year / Study Period:
 <2024-S1/Tri2A/S2/Tri3A>
Presentation Day/Date & Time:
 <Your tutorial day & time>

Part B Marking Guide [CBVwIT 20%]

Criteria
 %
Description of Business supported with relevant sources
 10
Problem Analysis (CBVwIT step 1) supported with relevant sources
 15
Business Strategy & Processes Description (CBVwIT step 2) supported with relevant sources
 20
Specific Information Systems Recommendation (CBVwIT step 3) supported with relevant sources
 20
ICT Infrastructure Requirements Description (CBVwIT step 4) supported with relevant sources
 15

(Individual)

Presentation Quality: Delivers a clear, engaging, and well-organised presentation.

Team Collaboration: Shows evidence of effective team collaboration and equal participation from all members.

20
TOTAL

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